Here is a short animated video all about Bob and his daily struggles with enterprise content management and decision making. The video outlines our ServiceNow and CA PPM to SharePoint Integration suite (ecBoss) and how it makes sense to leverage SharePoint as your single source Enterprise Content Management system.
“If you know your enemy and you know yourself, you will not be imperiled in a hundred battles”, Sun Tzu
At some point in life, every person in this world has been forced to make a decision whether it's what they’re having for breakfast or even to decide who they’ll marry, decisions are a daily thing in life for all human beings. Merriam-Webster’s Dictionary defines Decision as “a determination arrived at after consideration”, or more simply put, it’s choosing between 2 or more alternatives. These decisions depend on situation, circumstances, objectives, goals, and the expected results. But decision-making affects not only the lives of human beings, they’re also present in the business world, and this is where we’ll focus.
"For your company to reach great distances, there’s no better vehicle than information" - Néstor Cordero
Information within organizations has been a critical success factor, from the dawn of industrialization, data generation and their use for strategic management and decision making has marked the fate of companies. From the 20th Century and even more during the 21st, the revolution of information technologies and the implementation of entrepreneurial systems generated an exponential increase in the amount of data provided by a company’s different areas, presenting a challenge for upper management that requires a structured systemic process to be able to transform the sea of data into efficient and effective information which rebound in effective decision making for the organization.
In recent years organizations of any type or industry produce large amounts of information. Enterprise Content Management (ECM) is a concept that involves the techniques and tools that are used to efficiently manage that information and content generated by organizations.
Enterprise Content Management includes the process of controlling the life cycle of documents from their creation to their disposal. Business content is knowledge and therefore a good ECM strategy in an organization supports the process of knowledge management.
How many times have you faced similar situations within your organization when it comes to ECM Enterprise Content Management issues?
- I cannot find a document, someone erased it.
- I need to find documentation to prepare a presentation for my boss, I have a hard time searching on the file server for similar documents that serve as example or model.
- Someone has modified a document and I cannot retrieve an earlier version.
- I cannot work from home because I can't access the file server due to our VPN being very slow.